TreeUmph Adventure Course – Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a reservation or purchase from www.treeumph.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the pages you view, referring websites or search terms, and how you interact with the Site. We refer to this information as Device Information.

We collect Device Information using the following technologies:

  • Cookies – data files placed on your device that often include an anonymous unique identifier.

  • Log files – track actions occurring on the Site and collect data such as IP address, browser type, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.

When you make a reservation, purchase tickets, or attempt to do so through the Site, we collect certain information from you, including your name, email address, phone number, billing address, payment information, and reservation details. We refer to this information as Order Information.

When we refer to Personal Information, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information to:

  • Process reservations and payments

  • Communicate with you about your booking, safety information, or customer service inquiries

  • Screen for potential fraud or security risks

  • Provide information or marketing about TreeUmph products, services, or events (in accordance with your preferences)

We use Device Information to:

  • Improve and optimize our Site and services

  • Analyze how visitors interact with our Site

  • Support marketing and advertising efforts, including remarketing/retargeting

  • Help detect and prevent fraud or misuse

Text Messaging and Communications

If you provide your phone number, you may receive SMS or text messages related to your reservation, customer service, or promotional offers. Message frequency may vary. You may opt out at any time by replying STOP or request assistance by replying HELP. Standard messaging and data rates may apply.

Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business and services. For example, we may use third-party providers for:

  • Payment processing

  • Reservation and ticketing systems

  • Website analytics (such as Google Analytics)

  • Email and marketing communications

We may also share your Personal Information to comply with applicable laws, respond to lawful requests, or protect our rights.

Behavioral Advertising

We may use your Personal Information to provide targeted advertising or marketing communications that may be of interest to you.

You can opt out of targeted advertising through:

  • Facebook Ads Settings

  • Google Ads Settings

  • Bing Ads Settings

You can also visit the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

Data Retention

We retain your Order Information for our records unless and until you request that we delete this information, subject to legal and operational requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.

Contact Us

For more information about our privacy practices, questions, or requests, please contact us at:

Email: info@treeumph.com
Mailing Address:
TreeUmph Adventure Course
21805 State Road 70 E
Florida, United States